Need

• Medical concilium information is complex. Although essential, the information in these networks of practitioners consulting each other on their patients can cause misunderstanding, waste time and money, and result in risk.

• There are no standards, tools, or protocols to ensure efficient concilia.

• Healthcare organisations invest in improving the management of their information, but rarely in the usefulness of the information itself, its intrinsic value for improving care and service.

• Information quantity over quality seems to be valued.

​

  Hypothesis

• Applying Lean Information attributes, skills, tools, and protocols to concilia measurably saves money and time, improves care, and reduces risk.